Thank you for visiting and shopping with us. This Shipping Policy outlines the terms and conditions related to order processing, production, shipping, and delivery.

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ORDER PROCESSING

All orders are processed only after order confirmation, final design approval (if applicable), and payment confirmation.

Orders are not shipped or processed on Sundays or public holidays. Processing times may vary depending on order size, customization requirements, and production capacity.

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PRODUCTION TIMELINE

Sample Orders:
Approximately 3–4 weeks

Bulk Production:
Approximately 4–8 weeks

Production timelines are approximate and may vary based on:
• Order quantity
• Design complexity
• Customization requirements
• Material availability
• Seasonal workload

Any urgent or priority production requests may be subject to additional charges.

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MINIMUM ORDER POLICY

The minimum order quantity (MOQ) is 25 pieces per style/design.

Alternatively, a minimum total order value of USD 2,500 is required. Customers may select any combination of products to meet this minimum value.

Orders that do not meet the minimum requirements may not be accepted or processed.

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SHIPPING CHARGES & TAXES

Prices listed on the website are exclusive of:
• Shipping charges
• Insurance
• Customs duties
• Handling fees
• Applicable local or international taxes

Shipping costs, insurance charges, customs duties, and local taxes (if applicable) will be calculated separately and are payable by the buyer.

Final charges may vary depending on destination, shipping method, courier partner, order weight, and order value.

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SHIPPING & DELIVERY

Once the order is dispatched, delivery timelines are governed by third-party logistics and courier partners.

Estimated delivery timelines may vary depending on the shipping location and courier service selected.

We are not responsible for delays caused by:
• Customs clearance
• Courier partner delays
• Weather conditions
• Government restrictions
• Incorrect or incomplete shipping information provided by the customer

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SHIPMENT CONFIRMATION & TRACKING

Once your order has been shipped, shipment confirmation and tracking details will be shared via email or other communication channels.

Tracking information may take up to 24 hours to become active after dispatch.

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DAMAGED OR LOST SHIPMENTS

If your order arrives damaged or is lost during transit, please notify us within 48 hours of delivery with proper images or supporting details.

Claims raised after this period may not be accepted.

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INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate and complete shipping details. We are not responsible for orders delivered to incorrect addresses provided by the customer.

Any additional costs arising due to incorrect shipping details will be borne by the buyer.

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DISCLAIMER

All prices, specifications, availability, and timelines are subject to change without prior notice due to market conditions or operational requirements.

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CONTACT US

For any shipping-related queries or assistance, please contact us through our Contact Us page or the official support details mentioned on the website.