Welcome to our website. By accessing or using this website and placing an order with us, you agree to be bound by the following Terms & Conditions. Please read them carefully before proceeding.

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GENERAL

These Terms & Conditions apply to all users of the website, including browsers, customers, vendors, and merchants.

By using our services or purchasing from us, you agree to comply with these terms. If you do not agree with any part of these Terms & Conditions, you may not access the website or use our services.

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PRODUCT INFORMATION

We make every effort to display product details, descriptions, and specifications as accurately as possible. However, slight variations in color, size, texture, or finish may occur due to photography, lighting, screen settings, or production processes.

Product images are for reference purposes only and may differ slightly from the actual product.

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PRICING & PAYMENTS

All prices listed on the website are exclusive of shipping charges, insurance, customs duties, handling fees, and applicable local or international taxes unless stated otherwise.

Prices are subject to change without prior notice.

Full or partial payment (as agreed) must be completed before order processing or production begins.

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MINIMUM ORDER REQUIREMENT

The minimum order quantity (MOQ) is 25 pieces per style/design.

Alternatively, a minimum total order value of USD 2,500 is required. Customers may choose any combination of products to meet this minimum value.

Orders not meeting the minimum requirements may be declined.

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ORDER CONFIRMATION & CANCELLATION

Orders are considered confirmed only after payment confirmation and final design approval (if applicable).

Once production has started, orders cannot be cancelled or modified.

Any changes requested after confirmation may result in additional charges and revised timelines.

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PRODUCTION & DELIVERY TIMELINES

Production timelines provided are estimates and not guaranteed.

Delays may occur due to design changes, raw material availability, seasonal demand, customs clearance, or unforeseen circumstances.

We are not liable for delays caused by third-party logistics providers or force majeure events.

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SHIPPING & RISK

Shipping is handled through third-party courier and logistics partners.

Risk of loss or damage to the product transfers to the buyer once the order has been dispatched from our facility.

We are not responsible for delays, damages, or losses caused during transit beyond our control.

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DAMAGED, DEFECTIVE, OR LOST PRODUCTS

Any claims related to damaged, defective, or lost products must be reported within 48 hours of delivery with supporting images or documentation.

Claims reported after this period may not be accepted.

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RETURNS & REFUNDS

Due to the customized and made-to-order nature of our products, returns and refunds are not accepted unless explicitly agreed upon in writing.

Refunds, if approved, will be processed as per the original mode of payment and timelines may vary.

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CUSTOMS & TAXES

Buyers are solely responsible for paying any customs duties, import taxes, VAT, or local charges imposed by the destination country.

We are not responsible for delays or additional costs caused by customs clearance procedures.

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INTELLECTUAL PROPERTY

All content on this website, including images, designs, logos, text, graphics, and trademarks, is the intellectual property of the company.

Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

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LIMITATION OF LIABILITY

We shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.

Our maximum liability, under any circumstance, shall not exceed the total order value paid by the customer.

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FORCE MAJEURE

We shall not be held responsible for failure or delay in performance due to events beyond our reasonable control, including natural disasters, strikes, government actions, pandemics, or transportation disruptions.

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GOVERNING LAW

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the applicable jurisdiction.

Any disputes arising shall be subject to the exclusive jurisdiction of the courts in the applicable region.

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CHANGES TO TERMS

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.

It is the customer’s responsibility to review this page periodically for updates.

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CONTACT INFORMATION

For any questions regarding these Terms & Conditions, please contact us through the Contact Us page or the official support details mentioned on the website.